Our Breakthrough Digital Payments Solution

To our valued merchant

Please be advised that your reporting platform will be upgraded to our new GETTRX One™ portal on April 1st, 2024. With GETTRX One™, we’re addressing limitations in reporting and data reviews that affect how merchants are able to analyze trends and plan for the future. You’ll have access to a dashboard with everything relevant to your payments, with high-level and detailed transaction reviews available to you.

GETTRX One™ will offer exciting improvements without disrupting your business activity. What it will do is provide you with a single platform capable of reporting all of your transaction details, with all of your authorizations, batches, statements, and more made easy to access and analyze. If you have more than one merchant ID or BIN number, you’ll be able to check on all of them from the same platform.

With GETTRX One™, you will enjoy all of the following:

  • High-level portfolio reports and graphs that let you monitor the health of your business or businesses.
  • A page for reviewing individual authorizations, including a Log Detail for each.
  • A page holding the records of your settled batches, with totals and detailed breakdowns.
  • A settled volumes page to track your sales, refunds, and more.
  • A page holding all of the deposits that have been processed for your business or businesses, with details provided for easier reconciliation.
  • A dedicated section for high-level and detailed reviews of all disputed charges. Those in the Visa RDR Program will also receive updates from this system through GETTRX One™.
  • Easy-to-download statements for your business or businesses.

GETTRX One™ is constantly improving and will serve as a one-stop-shop payment solution with improved monitoring for all transactions and online payment capabilities. We are excited to keep sharing updates, and we look forward to helping you make the most of your improved portal experience.

GETTRX One™ access is provided to all of our merchants at $4.95 per month for low-risk accounts ($19.95 per month for high risk). To confirm that your account is ready to use GETTRX One™, fill out the information in the form below. If you have any questions, reach out to us at info@gettrx.com or by calling 18887751500.


GETTRX One will be available to all of our merchants on April 1, 2024.

With GETTRX One, we’re providing a full suite reporting and analytics platform, so you no longer have to move through multiple platforms or contact providers for all of the details you need. You can see all of your authorized transactions, review disputed charges, and access previous batches and statements. Detailed information like Auth reason codes will be immediately available along with high-level details. Through ongoing update plans, GETTRX One will offer improvements over time, including the ability to handle online payments needs, including invoicing and recurring payment models.

For low-risk merchants, GETTRX One will be provided at $4.95 per month. High-risk accounts will have access for $19.95 per month.

GETTRX One is gateway agnostic, which means it cooperates easily with any gateway you currently use.

GETTRX One will be provided to all of our merchants—if you have any questions about accessing and using it for your business, call 888.775.1500 or email info@gettrx.com.